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06 / AI + CRM automation · Professional project

Replacing recurring manual reporting with AI-assisted marketing operations.

Connecting recurring data preparation, reporting and review into a repeatable workflow.

CONTEXT

Marketing automation and commercial reporting

FOCUS

Connected operations

EVIDENCE

Professional project

WORKFLOW ARCHITECTURE
Lead
Website / Ads / WhatsApp
CRM
Qualification
Assignment
Follow-up
Quotation
Won
Revenue
Management reporting
Illustrative system architectureStrategy → Execution
01 / Project context

The commercial setting.

Recurring marketing and commercial reporting within a multi-disciplinary growth function.

Marketing automation and commercial reporting

02 / The starting point

The business problem.

Repeated manual preparation consumed time and made consistent reporting dependent on individual effort.

03 / Diagnosis

Where the opportunity sat.

Manual handoffs and fragmented information create repeat work. The design maps inputs, review points, ownership and outputs before choosing automation steps.

04 / The thinking

Build around the connection.

Map the data sources, standardise metric definitions and automate recurring preparation while retaining human review for commercial interpretation.

05 / The work

From strategy to execution.

  1. 01

    Built AI-enabled marketing automation and reporting workflows.

  2. 02

    Connected recurring inputs with structured reporting outputs.

  3. 03

    Used defined review stages to separate data preparation from commercial decisions.

  4. 04

    Developed workflow architecture that makes ownership, uncertain inputs and exception handling explicit.

06 / Technology & systems

The delivery stack.

n8nMakeAPIsWebhooksCRM workflowsReporting automation
07 / What the evidence supports

The outcome, in context.

The CV documents workflows that replaced recurring manual commercial reporting.

The practical outcome is a repeatable reporting process with clearer inputs and review stages.

Source & attribution

CV, page 1 · Durrani Group automation experience; page 2 · Technical skills

Tool familiarity is supported by the CV. No time-saving percentage, response-time improvement or revenue attribution is claimed.

08 / Looking ahead

Lessons & next opportunity.

Automate stable, repeatable preparation first; preserve a review step for ambiguous data and commercial decisions.

Next opportunity: log completion time and exception frequency to quantify the operational change.

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